We have a $3.00 flat rate shipping fee on all orders. All non-custom orders ship within 3-5 business days of purchasing via USPS First Class Mail. You will be updated with a tracking number when your order ships. Custom orders usually ship within 5-7 business days, but if you have tight timeframe please contacts us and we will work with you if possible! This Nifty Earth is not resposible for lost, stolen or damaged mail.
We want you to be 100% satisfied with your order from This Nifty Earth! That being said, if for some reason you aren't satisfied, please contact us within 5 business days of receiving your order. Refunds, exchanges and store credit will be done on a case by case basis and custom orders are not eligible for refunds of any kind unless there is an issue with the product.
Please provide your order number and details on why you want to return your item prior to shipping it back. You will be required to ship the item back and provide us with a tracking number, as well as being charged a 15% restocking fee.
Have questions? Email us at firstname.lastname@example.org.